Shipping

ORDER PROCESSING

All orders are packed in our office and shipped/delivered by Canada Post as quickly as possible.

Please note that due to the current situation, a slowdown in Canada Post deliveries are to be expected.

LOCAL PICKUP

We offer a free local pickup service directly at our office located in the Mile-End in Montreal. You can select this option when purchasing on our website and your order will be prepared within 24 hours on weekdays.

Please note that our office is open for pick-up from 9am to 5pm Monday through Friday.

US AND INTERNATIONAL ORDERS

We recommend using a trackable package for all orders placed in the United States and internationally to ensure their arrival.

Shipping by Small Packet International - Air and Small Packet USA - Air do not include tracking. Please be aware that if you choose one of these options, the tracking number provided by Canada Post will not work.

RETURN TO SENDER 

In the event that your package is returned to us by mail without explanation, we will contact you as soon as possible to follow up on the situation. 

Please note that additional return shipping fees may be charged.